FREQUENTLY ASKED QUESTIONS
Due to the nature of the products once they have been opened we will not accept returns. For any faulty products we have a 100% money back guarantee. All you need to do is email us with your order number and photos of the faulty device and we will process your refund. ‘
All visitors and customers must be over the age of 18 and identification may be requested.
If your unit tastes like a burnt flavour, that means the E-liquid has probably run out and the device is no longer usable.
Yes, Once it backs in stock, you will be able to purchase.
If you have been overcharged, please contact our CUSTOMER SERVICE TEAM for further help. Please understand your order number is required when contacting us.